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Vectorworks 2016

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Grass Shader in Renderworks 2016

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Renderworks 2016 with Camera Effects

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Vectorworks Landmark for Landscape Designers

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Renderworks for Stunning Visuals

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Building information modelling and schedules

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2015 Documentation Improvements

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Ambient Occlusion in Vectorworks 2016

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Interior Scene Rendered with Renderworks 2016

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Design Software Solutions Trading Terms and Conditions

This page sets out the trading terms and conditions for training bookings, software quotations, software purchase and support.

Payment Terms

Payment is required at least 14 days prior to commencement of services, or within 14 days of invoice date, whichever is the earlier. Training places are not secured and software will not be shipped unless payment has been received. Should invoices become overdue, we reserve the right to recover all costs relating to recovery of the debt.

Classroom and One to One Training Reservations

If you are unable to attend your booked training session, you need to give us at least 14 days notice and we will do our best to reschedule your session at a mutually convenient time. If you do not wish to reschedule, you will be entitled to a refund of course fees, less an administration fee of £50 plus VAT.

If cancellations are received less than 14 days before the course commences you will not be eligible for a refund.

Where your package includes a number of training days, these must be taken within three months of invoice date.

On-site Training Reservations

On-site company dates are non-cancellable unless otherwise agreed.  If you need to cancel your training course, and you are able to give us 14 days notice, then we will transfer your booking to a new, mutually convenient date.  If you cancel with less than 14 days notice you may transfer to a new date, however this will attract an administration fee of £150 plus VAT.

In the event of Design Software Solutions having to cancel the course due to circumstances beyond our control, the delegates will be offered an alternative date for the training or a refund of their course fees ONLY. Under no circumstances will Design Software Solutions be liable for any consequential losses

Software Quotations

All software quotations are valid within the current calendar month only and for a maximum of 30 days. As software prices have been known to fluctuate outside our control. we reserve the right to withdraw a quotation without notice.

Software quotations are confidential and are for the intended recipient only. Quotations are not transferable.

Software Purchase / Upgrades

All software purchases are non-refundable and non-returnable. It is the responsibliity of the purchaser to ensure that their computer hardware is of a sufficient specification to run the software.

Your statutory rights are unaffected. Subject to the laws of England and Wales.

We are able to accept major credit card purchases, but owing to the charges imposed by the credit card company, we reserve the right to add a small charge (currently 3%). Debit card purchases do not attract an additional charge.

Technical Support

Technical Support queries should be addressed in the first instance to support@vectorworks-training.co.uk. We will endeavour to answer your query as soon as possible. Currently, there is no charge for support, but we do reserve the right to introduce a charging mechanism for support at a later date, or we may recommend further training. Support is centred around "How-to" type questions and is provided on an as-is basis with absolutely no warranty and no liability for consequential losses. Support is available during office hours only (Monday to Friday, 9:00 am until 5:30 pm excluding bank holidays), and when staff are available to respond. We recommend that all customers purchasing Vectorworks consider a Vectorworks Service Select agreement, and that CINEMA 4D customers consider a Maxon Service Agreement.

Intellectual Property

All training content including training notes, videos, images, slides, books and the content of this web site are the intellectual property of Tamsin Slatter and Design Software Solutions Limited. It is forbidden to copy any of this material in any way. Video materials may not be downloaded, copied or used by anyone other than the registered delegate. Usage is tracked.

Our Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

In order to provide you with the best experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.