Vectorworks Support

If you need an urgent question answered, we will do our best to help you. Do bear in mind that we are primarily a training organisation and may be with training clents, but we are keen to give everyone the very best Vectorworks experience, so do drop us a line describing your problem.

Please contact us via email at support@vectorworks-training.co.uk including full details of your problem.

We will also need full details of your machine specification (operating system, RAM and processor).

If after talking to you we feel that your best route would be to invest in some training, we will advise you on the best route forward. If we find a problem with the software, we will do our best to get it resolved for you.

Support is provided on an as-is basis during office hours only from Monday to Friday (excluding Bank Holidays).

Our support service is offered in addition to Vectorworks Service Select.

For Support on Vectorworks, contact us on...

Email: support@vectorworks-training.co.uk

Do make sure you include the following information:

  • Your version of Vectorworks
  • Your machine specification
  • Your operating system version
  • Full details of how to reproduce the problem
  • A sample file